System & Network Engineer (Level-I)

Central Visayas, Philippines. Metro Manila, Philippines. Western Visayas, Philippines. Central Luzon, PhilippinesFull-TimeMiddle

Salary not disclosed

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Job Details

3+ years of experience as a System and Network Administrator
Proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies
2+ years of experience in a helpdesk or technical support role
Expertise in Microsoft 365, Active Directory, and Azure cloud platforms
In-depth knowledge of firewall technologies and VPN solutions (Cisco AnyConnect, Meraki, SonicWall, Fortinet)
Strong proficiency in VMWare and other virtualization platforms
Experience managing Windows desktop and server environments (2008-2022)
Proficiency with ticketing and remote management tools (ConnectWise, Kaseya, ServiceNow)
Solid understanding of networking protocols (TCP/IP, DNS, DHCP, VPN configurations)
Experience with monitoring tools and network management platforms (Preferred)
Familiarity with additional virtualization technologies like Hyper-V (Preferred)
Strong understanding of disaster recovery planning and implementation (Preferred)
Certification in relevant areas such as Microsoft, Cisco, or VMware (e.g., MCSA, CCNA, VCP) (Preferred)

Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V.
Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services.
Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection.
Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.
Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices.
Provide Level 1 and Level 2 technical support for system, network, and application issues.
Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner.
Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations.

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