Senior Site Reliability Engineer

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Wikimedia FoundationNonprofit, Encyclopedia
US States: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya, Mexico, Morocco, Netherlands, Poland, Singapore, South Africa, Spain, Switzerland, and the United Kingdom.Full-TimeSenior
Salary113082 - 175725 USD per year
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Job Details

Languages
English
Experience
6+ years
Required Skills
PHPPythonBashKubernetesNginxRubyGoGrafanaPrometheusRedisLinuxAnsible

Requirements

  • 6+ years of experience in an SRE/Operations/DevOps role as part of a team
  • Experience with shell and any scripting languages used in an SRE context (Python, Go, Bash, Ruby; primarily use Python)
  • Experience with configuration management tools (Puppet, Ansible; use Puppet)
  • Experience with distributed caching systems, including their underlying algorithms and how to optimize their performance
  • A thorough, protocol-level understanding of TCP/IP, HTTP, TLS, and DNS
  • Experience with package management on Linux systems (use Debian)
  • Strong Linux system-level troubleshooting skills
  • History of automating tasks and processes, identifying process gaps, and finding automation opportunities
  • Strong English language skills (verbal and written) and ability to work independently, as an effective part of a globally distributed team working across multiple time zones
  • Experience leading and participating in incident response and post-incident review rituals, with the goal of conducting root cause analysis and implementing preventive measures.

Responsibilities

  • Performing day-to-day operational/DevOps tasks on Wikimedia’s public-facing infrastructure (deployment, maintenance, configuration, troubleshooting)
  • Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
  • Leading continuous improvement by automating the installation, configuration, and maintenance of services on our platform
  • Work closely with product teams, helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
  • Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis, and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
  • Collaborating with a global, cross-functional team in an asynchronous communication environment
  • Mentoring peers in your areas of technical and operational strength
  • Ability and willingness to travel 1-2 times a year for in-person events and team meetings
  • Share our values and work in accordance with them
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113082 - 175725 USD per year
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