Principal Consultant - AI Workforce (Glean)
US, India, and LATAMFull-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 3–6 years of experience
- Required Skills
- SQLETLSnowflakeData visualizationPrompt Engineering
Requirements
- 3–6 years of experience in enterprise automation, digital transformation, or AI-enabled consulting.
- Direct experience with Microsoft Copilot Studio or similar low-code AI platforms (e.g., Glean, AgentForce, Amazon Q Business, OpenAI Agent Builder).
- 3-5 years of BI experience, including advanced knowledge of ETL, SQL, and data visualization best practices.
- Solid understanding of semantic layers, identity/access management, and Microsoft 365 security/compliance boundaries.
- Experience facilitating automation/AI discovery and prioritization sessions (process mapping, value sizing, ROI modeling) with business stakeholders.
- Passion for enabling the business to develop their own business process solutions with technology.
- Familiarity with prompt engineering, iterative design cycles, and user testing for AI workflows.
- Strong collaboration and communication skills across business and technical audiences.
- Exposure to Power Platform, Azure OpenAI, n8n, or broader AI orchestration tools is a plus.
- Previous experience leading teams of consultants to ensure performance, utilization and project delivery (Preferred).
- Experience operating in early-stage, ambiguous environments, where clients are experimenting with Copilot and agentic workflows across multiple functions (Preferred).
- Design and support change management and enablement programs (playbooks, training, office hours) to help business users adopt Copilot agents and AI workflows at scale (Preferred).
- Experience delivering tool enablement at scale (cohorts, train‑the‑trainer, or office‑hours programs) for modern BI or AI platforms such as Alteryx, Sigma, Power BI, or MS Copilot (Preferred).
- Prior consulting or staff‑augmentation experience balancing “hands‑on keyboard” delivery with coaching client developers and analysts to own and extend solutions over time (Preferred).
Responsibilities
- Design, build, and deploy AI agents using Microsoft Copilot Studio, aligned to real business processes and roles.
- Translate manual or semi-structured business workflows into autonomous agents using low-code/no-code tools within the Microsoft ecosystem.
- Implement agentic behaviors, including planning, tool use, contextual memory, and reflection, to deliver intelligent task execution.
- Integrate Copilot solutions with enterprise systems such as Power BI, SharePoint, Outlook, and Teams.
- Support internal teams in enablement, governance, lifecycle management, and safe experimentation with Copilot agents.
- Develop and iterate on prompt templates, AI guardrails, fallback strategies, and continuous feedback loops to improve agent performance.
- Partner with IT, data, and security teams to ensure responsible, governed, and scalable agent deployments.
- Embed alongside client analytics and BI teams in a staff‑augmentation model, pairing on real Glean use cases while modeling best practices in semantic modeling, governance, and agent design.
- Lead recurring enablement touchpoints (developer workshops, guided build sessions, office hours) to help client teams independently design, deploy, and iterate on Glean agents.
- Co‑create reusable enablement assets (playbooks, labs, prompt libraries, “how‑to” guides) that client champions can use to scale training across business units.
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