- Build and maintain automated test suites for customer-facing web, API and workflow systems.
- Design end-to-end test coverage for insurance customer journeys including quotes, policy issuance, renewals, endorsements and claims.
- Automate validation of multi-step customer processes and workflow transitions.
- Improve regression testing coverage to prevent customer-impacting issues.
- Work closely with engineers and product teams to validate workflows before release.
- Identify edge cases, failure scenarios and gaps in customer process flows.
- Track and document bugs with clear reproduction steps and customer impact analysis.
- Support manual testing for complex or evolving workflows where automation is not yet complete.
- Improve QA practices, automation frameworks and test strategy across teams.
CypressAPI testingRegression testing+3 more