Special Projects Sr Manager, Supply Chain Operations

SkylightConsumer Products, E-commerce

United StatesFull-TimeManager

Salary120000 - 160000 USD per year

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Job Details

8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments
Proven track record of leading complex, high-impact Operations projects from conception to successful implementation
Hands-on experience with ERP systems (like NetSuite)
Hands-on experience with operational technology (like Pigment, SPS Commerce, and transportation management systems)
Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions
A willingness and ability to cross-train and step into adjacent roles to ensure organizational stability and momentum
Strong analytical skills for data-driven decision making
Exceptional attention to detail and organizational abilities
Clear communication skills that bridge departmental boundaries
Comfort with ambiguity and a solutions-focused approach
Experience creating effective SOPs and operational frameworks
Experience with e-commerce fulfillment operations and refurbishment (Bonus)
Knowledge of emerging operations technologies (Bonus)
Track record in change management (Bonus)
Background in sustainability initiatives (Bonus)

Lead the day-to-day execution of high-impact Operations initiatives with a strong focus on scaling our internal capabilities
Manage special cross-functional projects that improve order fulfillment, logistics, and inventory management
Work closely with Finance, Product, CX, and Marketing teams to align operations strategy for developing scalable tools and addressing reporting needs
Uncover insights to streamline workflows across the organization
Partner with leadership to design and scale systems, workflows, and tooling that align with long-term company goals
Build our data architecture and implement automated systems that transform operations from reactive to proactive
Develop clear roadmaps aligned with leadership vision and stakeholder needs
Coordinate cross-functional teams (Ops, CX, Finance, Marketing) to ensure seamless execution
Run focused stand-ups that maintain momentum and accountability
Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale
Solve complex operational challenges with innovative solutions
Turn data into actionable insights that drive strategic decisions
Create documentation that ensures knowledge transfer and sustainable implementation
Validate new processes with methodical testing to guarantee flawless deployment

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