Staff Pre-Sales Solutions Engineer

R
RasaConversational AI
UK, Germany, Serbia or USA (Eastern Time Zone), Eastern Time ZoneFull-TimeStaff
Salary not disclosed
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Job Details

Experience
7+ Years
Required Skills
Python

Requirements

  • 7+ Years in a customer-facing role (Sales/Solutions Engineer or Enterprise Architect or similar)
  • Deep proficiency and experience in Software Engineering through a previous role
  • Experience in working with Fortune 500 companies
  • Expert with at least one programming language (ideally Python)
  • Great presentation skills with the ability to communicate complex technical concepts to non-technical stakeholders and leadership
  • Strong desire to help people, problem-solving skills, and attention to detail
  • Ability to travel at least 30% of the time

Responsibilities

  • Engage with key technology partner companies by presenting Rasa’s technology while addressing any technical questions or concerns that arise during the setup of the partnership.
  • Develop a deep understanding of Rasa’s products and technology and work closely with the Product and Sales teams to resolve technical blockers.
  • Educate partners on Rasa’s products.
  • Build demo assistants to showcase our technology for partners' use cases.
  • Ensure that the proof of concepts and the technical evaluations are successful.
  • Collect market insights and product feedback from conversations with partners and pass them on to the product team.
  • Define and articulate the strategic roadmap for partners’ initiatives, ensuring every project aligns with long-term business objectives.
  • Anticipates and resolves communication bottlenecks.
  • Establish guidelines and best practices for demo creation and maintenance done by the partners.
  • Mentor the solution engineering team via collaboration and high-quality technical sessions.
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