Rasa

About Rasa

Rasa pioneers generative conversational AI, empowering enterprises to build and deploy advanced AI assistants. Their open and adaptable platform, used by Fortune 500 companies and two of the world's top three banks, merges a state-of-the-art engine with a user-friendly no-code UI. You will help them transform customer interactions and reduce costs across diverse industries like financial services and healthcare. With over half a million open-source downloads, Rasa is shaping the future of AI-driven conversations.

How We Work

Rasa operates as a remote-first company with a global presence, fostering a tight-knit culture. You will find flexible hours and a dedicated remote budget, ensuring you can thrive wherever you are. Team members work across continents, meeting regularly for remote events and an annual company-wide offsite. Rasa values integrity, diversity, and acting as one team, encouraging you to empower action and own customer outcomes. They provide clear career frameworks to support your visible growth.

Engineering at Rasa

Engineers at Rasa solve complex problems in generative conversational AI, building and deploying next-level AI assistants. You will work with a platform that merges a state-of-the-art engine with a user-friendly no-code UI, ensuring alignment with business logic. Their technology leverages Conversational AI with Language Models (CALM) to integrate LLMs with traditional NLU-based chatbots. You will contribute to an LLM-agnostic platform, giving businesses flexibility to choose and switch between language models. The team frequently uses Python, and values experience with full-stack applications in the cloud, DevOps, and Kubernetes. You will address challenges related to security, scalability, reliability, and observability in enterprise environments.

Why Join Us

• Shape the future of generative conversational AI, transforming how people interact with organizations.
• Work in a remote-first, global environment with flexible hours and a dedicated remote budget.
• Gain access to a stipend for professional development and 6 paid education days annually.
• Contribute to a platform trusted by Fortune 500 companies and backed by significant funding.
• Enjoy unlimited PTO, paid sick leave, public holidays, health benefits, and equity options.

Benefits & Perks

• Flexible hours and a dedicated remote budget
• A stipend for professional development
• 6 paid education days
• Unlimited PTO
• Paid sick leave
• Paid public holidays
• MacBook and other tech equipment
• Regular remote team events
• Annual company-wide offsite
• Health benefits (location-dependent, e.g., Vitality Health in UK, SequoiaOne in USA, Private Health in Serbia for some roles). Assistance with work authorization for Germany only for some roles. No work authorization for US-based roles for some roles. Visa sponsorship is not available for US roles or for the Senior Pre-Sales Solutions Engineer role outside of the USA or UK. Visa sponsorship for Senior Product Manager - Infrastructure role for Germany only. Rasa does not provide work authorization for USA-based roles for the Outbound BDR position. Rasa cannot only provide work authorization for UK-based candidates for the Outbound BDR - EMEA position. Rasa cannot assist with work authorization (visa sponsorship) for US roles. For the Senior Customer Success Engineer role, work authorization/visa sponsorship cannot be provided in the USA. For the Director of Customer Success role, Rasa cannot assist with work authorization (visa sponsorship) for this position. The Senior Pre-Sales Solutions Engineer role cannot assist with work authorization (visa sponsorship). The Senior Product Manager - Infrastructure role can assist with work authorization (visa sponsorship) for candidates located in Germany only. The Outbound BDR - EMEA role, Rasa cannot only provide work authorization for UK-based candidates. The Enterprise Account Executive - Bay Area, USA role, Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the Continental USA for this position. The Senior Pre-Sales Solutions Engineer role is not available for candidates outside of the USA or UK. The Senior Product Manager - Infrastructure role is not available for candidates outside of the UK, Germany, or Serbia. The Outbound BDR position is not available for candidates outside of the USA. The Director of Customer Success position is not available for candidates outside of the USA. The Senior Customer Success Engineer position is for candidates in the USA. The Enterprise Account Executive position requires you to be based in the Continental USA. Please keep in mind that these restrictions are specific to the individual job postings and might vary for other positions. Candidates must be located in and a resident of the location(s) listed to proceed with their application. Please review the specific job posting for precise location and work authorization requirements. The Senior Product Manager - Infrastructure role can assist with work authorization (visa sponsorship) for candidates located in Germany only. The Outbound Business Development Representative (BDR) - EMEA role, Rasa cannot only provide work authorization for UK-based candidates. The Enterprise Account Executive - Bay Area, USA role, Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the Continental USA for this position. The Senior Customer Success Engineer position is for candidates in the USA and cannot provide work authorization/visa sponsorship. The Outbound Business Development Representative (BDR) position is for candidates in the USA and does not provide work authorization. The Director of Customer Success position is for candidates in the USA and cannot assist with work authorization (visa sponsorship). The Senior Pre-Sales Solutions Engineer position is for candidates in the USA or UK, and Rasa cannot assist with work authorization (visa sponsorship) for this position. The Senior Product Manager - Infrastructure position is for candidates in the UK, Germany, or Serbia. For this role, Rasa can assist with work authorization (visa sponsorship) for candidates located in Germany only.