Senior Solutions Engineer
J
JunctionHealthcare SaaS
US East Coast, EDT / ESTFull-TimeSenior
Salary160000 - 200000 USD per year
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Job Details
- Required Skills
- PostgreSQLPythonGCPTypeScriptGoNext.jsHIPAA
Requirements
- Worked as a Solutions Engineer, Sales Engineer on a technical B2B product
- Supported an API-first platform and can explain authentication, access control, architecture, and integration trade-offs
- Independently led technical pre-sales conversations with both startup and enterprise customers
- Experience selling to engineering-heavy buyers
- Been the primary technical contact through evaluation and early integration
- Onboarded customers from kickoff through implementation and production launch
- Handled security and compliance work with customers, including questionnaires and reviews (HIPAA, SOC 2, BAAs)
- Can troubleshoot integration issues live with customer engineering teams
- Created and maintained technical documentation and collateral used in sales and onboarding
Responsibilities
- Lead pre-sales technical calls: explain the API, auth model, architecture, integration patterns, lab coverage, device data flows, and compliance posture
- Be the technical voice in the room: handle deep technical questions bringing in Product or Engineering only when necessary
- Own onboarding through early integration: partner with customer engineers to get to first successful API calls and production launch
- Troubleshoot edge cases quickly over Slack and live calls
- Own Junction’s technical collateral: docs, guides, decks, and segment-specific materials
- Feed the roadmap: translate recurring blockers and feature gaps into structured input for Product and Engineering
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