Health Coach (1099)

9
9amHealthHealthcare
United StatesContractMiddle
Salary not disclosed
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Job Details

Experience
5+ years

Requirements

  • Active certification in health coaching or related fields
  • NBC-HWC strongly preferred
  • Expertise in chronic conditions like diabetes, hypertension, high cholesterol, and obesity
  • 5+ years of direct client care
  • Experience in clinical or telehealth settings focused on chronic disease coaching
  • Comfort with digital tools, including EMRs and coaching platforms
  • Strong relationship-building skills with compassionate, personalized communication
  • Self-directed and reliable, with a strong sense of ownership and accountability in delivering high-quality care independently
  • Virtual care experience, including chat, phone, and video
  • Dedicated, private workspace with reliable high-speed internet for confidential care delivery
  • Prior work at a digital health company focused on chronic conditions (preferred)
  • Multilingual capabilities to support diverse patient populations (preferred)

Responsibilities

  • Provide motivational support and educational communications to 9amHealth members that are managing obesity, diabetes, hypertension, high cholesterol, and weight concerns via zoom
  • Use motivational interviewing, and coaching techniques to support lasting behavior changes in areas like nutrition, sleep hygiene, movement, and stress management using standards of care aligned with NBC-HWC
  • Maintain an up-to-date calendar to support member visit scheduling
  • Utilize member data to personalize sessions and support members in achieving their health goals
  • Complete accurate documentation of all member visits and interactions in the electronic medical record (EMR)
  • Reinforce nutrition and lifestyle plans developed by 9amHealth RDs, tailoring guidance to each member’s goals and preferences
  • Escalate member concerns and help deliver an exceptional care experience
  • Deliver empathetic, inclusive care that respects and reflects the diverse backgrounds, identities, and experiences of all members
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