Bachelor’s of Science degree from a 4-year accredited university 5 years of experience working with customers in a pre-sales, customer success, or customer/product support capacity Ability to explain complex technical concepts to non-technical audiences Previous experience managing hardware and/or software product evaluations Basic understanding of electronics and electrical systems Experience with technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems Bachelor’s of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline (ideal) 8+ years of enterprise experience working with customers in a pre-sales environment (ideal) Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language (ideal) Work experience building solutions leveraging open APIs (ideal)