Business Systems Analyst - Vault Systems

Bachelor’s Degree in Information Systems, Business Administration, or related field or equivalent experience 3+ years application requirements gathering and design Administration experience with Veeva Training and/or Veeva QualityDocs Understanding of various training delivery methods and formats Strong Business Analysis and Project Management skills Prior experience in release management is desirable High proficiency in verbal and written communication Solid presentation skills are desired Strong attention to detail, goal-oriented Versatility, flexibility, and willingness to work within constantly changing priorities Commitment to excellence in delivery of customer service Comfortable working with personnel at all levels of the organization

Capture business context: problem definition, current state, objectives, business case, desired future state Develop detailed requirements (business, user, process, system) and manage them throughout the project lifecycle Facilitate discovery sessions and business process workshops, diagramming workflows Act as project manager for solution implementation: stakeholder identification, risk management, communication, scheduling Provide technical and functional expertise across learning management systems Collaborate with cross-functional teams to identify system and process improvements Lead and execute full development lifecycle activities: design, develop, and test enhancements Provide product support, track escalations, perform root cause analysis, and work with vendors Document changes to applications and maintain technical documentation, release notes, and end-user training