Principal Solutions Architect

Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions. Experience in technical pre-sales, software consulting, or similar roles. Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling. Knowledge of cloud computing concepts and architectures. Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle. Skill in leading technical evaluations and workshops with diverse stakeholders. Strong communication, relationship-building, and stakeholder management skills.

Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab. Drive AI-focused solution strategy as the team’s AI subject matter expert. Own the technical strategy and influence Customer Success Plans for assigned accounts. Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing. Provide advanced technical guidance during the pre-sales cycle. Serve as the voice of the customer by translating real-world feedback into product requirements. Create and share reusable technical assets. Mentor other Solutions Architects and contribute to global initiatives.