Remote Customer Support Agent (P&C)

2+ years of experience working in a call center environment Ability to multitask and manage multiple competing priorities Passion for helping others

Respond to inbound calls from existing customers Process service requests (adding/removing vehicles and drivers, adding lienholder information, sending policy documents) Assist customers with questions regarding existing insurance policies (coverages, benefits) or make changes to policies Work to retain Jerry policyholders by finding solutions for customers at risk of cancellation