Healthcare Virtual Assistant

Experience with administrative tasks in a clinical setting Knowledge of insurance processes and prior authorization Excellent spoken and written English Reliable laptop or desktop computer High-speed internet connection (minimum 10 Mbps) Noise-canceling headset Webcam for virtual meetings Quiet, professional, distraction-free environment Backup Wi-Fi and power solutions

Answering incoming patient phone calls professionally and promptly Scheduling patient appointments and managing calendars efficiently Managing and organizing the provider’s calendar Sending a detailed schedule every night for the following day Tracking active patients and auditing charts Handling prior authorizations and insurance eligibility checks Communicating and coordinating with the billing team Maintaining accurate records