Managed Services Consultant

Excellent verbal and written communication skills in English. Proven ability to work remotely and independently supporting multiple customers. 5+ years working experience with configuring, supporting, and implementing software solutions. 3+ years customer-facing experience and managing customer expectations. Bachelor's degree or equivalent relevant experience. Authorized to be employed in Singapore. Veeva does not anticipate providing sponsorship for employment visa status.

Configure new features within the Veeva Vault suite. Understand customer business and IT requirements. Guide customers in adopting Vault and industry best practices. Solutioning and configuration of Vault applications. Provide ad-hoc training to customer administration teams. Perform system administration and Tier 2/3 troubleshooting. Support customer Vault migration projects.