52491157618- Community Copywriter (Social Comments & Engagement)
A
Activate TalentApparel / Lifestyle
Canada, Costa Rica, LATAM, PSTFull-Time
Salary not disclosed
Job Details
- Languages
- English
- Required Skills
- Content creationCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationEditingAdaptabilityCritical thinkingTeamworkWritingCreativity
Requirements
- Exceptional written English with a strong feel for humor, timing, and internet culture
- Deep understanding of Gen Z / Millennial social behavior and comment-section dynamics
- Experience writing for consumer brands, especially apparel or lifestyle brands (strongly preferred)
- Ability to balance cleverness with professionalism—knowing when to joke and when to de-escalate
- Comfortable working in fast-paced, reactive social environments
- Strong cultural awareness of North American consumers
- Based in Canada, Costa Rica, or Latin America
- Experience managing or responding to high-volume social comments (Nice to Have)
- Familiarity with TikTok-first brand voices (Nice to Have)
- Background in copywriting, community management, or social media (Nice to Have)
- Experience working with U.S.-based brands or agencies (Nice to Have)
Responsibilities
- Write clever, on-brand responses to customer comments and DMs across TikTok, Instagram, and Facebook
- React in real time to trends, memes, and viral moments while staying true to brand guidelines
- Turn questions, feedback, and even complaints into positive, human brand interactions
- Collaborate with social, marketing, and customer experience teams to align messaging
- Flag recurring customer insights, FAQs, and sentiment trends back to internal teams
- Adapt tone and responses based on platform, audience, and moment
