52491157618- Community Copywriter (Social Comments & Engagement)

Exceptional written English with a strong feel for humor, timing, and internet culture Deep understanding of Gen Z / Millennial social behavior and comment-section dynamics Experience writing for consumer brands, especially apparel or lifestyle brands (strongly preferred) Ability to balance cleverness with professionalism—knowing when to joke and when to de-escalate Comfortable working in fast-paced, reactive social environments Strong cultural awareness of North American consumers Based in Canada, Costa Rica, or Latin America Experience managing or responding to high-volume social comments (Nice to Have) Familiarity with TikTok-first brand voices (Nice to Have) Background in copywriting, community management, or social media (Nice to Have) Experience working with U.S.-based brands or agencies (Nice to Have)

Write clever, on-brand responses to customer comments and DMs across TikTok, Instagram, and Facebook React in real time to trends, memes, and viral moments while staying true to brand guidelines Turn questions, feedback, and even complaints into positive, human brand interactions Collaborate with social, marketing, and customer experience teams to align messaging Flag recurring customer insights, FAQs, and sentiment trends back to internal teams Adapt tone and responses based on platform, audience, and moment