Lead top-tier client accounts end-to-end across Amazon and marketplaces Serve as the primary client partner Develop annual strategic roadmaps, growth plans, and promotional calendars Oversee and mentor Account Managers/Associates Ensure flawless delivery across media, creative, retail, and marketplace operations Build trust with clients through education, guidance, and recommendations Identify growth opportunities and upsell initiatives Monitor account performance and translate data into insights Work cross-functionally with internal teams Stay current on Amazon programs and marketplace opportunities