Technical Support Engineer - Kafka Connect - MST or PST timezone

Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform Regularly provide technical support within your current role Strong debugging skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties Proficiency in Java or Scala Experience in diagnosing, reproducing and resolving customer issues Experience with Java, Databases, Cloud Object stores, Messaging systems, Cloud Functions is a plus Experience with client server technologies or distributed systems Desire to make customers successful through direct interaction Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.) Operational knowledge of Java applications (stack, jmap, etc.) Experience with at least one mainstream distributed system (e.g. Kafka, Kafka Connect, Spark etc)

Working with customers to resolve a wide range of issues with their Confluent deployments Contributing to process development Communicating with our Engineering team to provide real-time product feedback from the field Improving product documentation and authoring knowledge base articles Creating and reviewing product demos and internal tooling Working closely with the team behind Apache Kafka!