Senior Manager, Sales Operations

Bachelor’s degree in Business, Analytics, Life Sciences, or related field. 5–7+ years of experience in pharmaceutical/biotech Sales Operations and/or Commercial Analytics. Strong analytical and quantitative skills with proficiency in Excel, BI tools (DOMO, Tableau, Power BI, Qlik, etc.), and CRM systems (Veeva preferred). Experience supporting field sales teams and collaborating directly with field leadership. Demonstrated ability to synthesize complex data into clear insights and recommendations. Solid understanding of U.S. pharmaceutical data sets (e.g., claims, specialty pharmacy, HUB, distribution). Strong project management, communication, and stakeholder engagement skills.

Develop, automate, and maintain dashboards and reporting applications for field sales. Provide actionable insights on field performance, geographic trends, and account analytics. Support patient identification strategies using various data sources. Design, manage, and administer incentive compensation plans. Generate insights at the healthcare provider (HCP), institution, and network level. Serve as commercial business owner for the CRM (e.g., Veeva). Collaborate with Sales, Marketing, Market Access, Data Management, and IT teams.