AP - Community Manager (Remote)

At least 1 to 2 years of experience in community management or related roles. Proven ability to engage communities and handle online interactions effectively. Strong understanding of CRM tools and digital trends. Proficient in CRM systems (e.g., HubSpot, Salesforce, GoHighLevel). Basic graphic design or video editing skills. Strong communication, problem-solving, and organizational skills. Ability to track and measure community engagement through CRM tools. Portfolio is required.

Engage and interact with community members across various platforms. Moderate discussions and maintain a positive environment. Act as the brand's voice and build relationships with customers and influencers. Gather feedback to improve products, services, and customer experiences. Track engagement metrics using CRM systems and ensure timely follow-ups. Collaborate with marketing and support teams to align community initiatives. Assist with campaigns to drive community growth and engagement.