Payments Compliance Analyst

Bachelor’s Degree preferred, or 2-5 years of related business experience in operations or production services, preferably in the financial services industry Knowledge of handling discrepancies and resolving variances related to bank reconciliation items Clear communication with internal teams and external stakeholders Excellent interpersonal and presentation skills Self-motivated, self-starter with the ability to work independently or as part of a team Strong attention to detail Proficient with Microsoft Office Products (Project, Excel, Word, PowerPoint) Strong project management, detail-oriented, discretion, and excellent communication skills will be essential in this role, as interaction with sophisticated investors and handling of PII will be ongoing Should be able to work in a fast-paced environment and be able to handle multiple transactions at once Understanding of ACH, SWIFT, FX payments, and anti-money laundering (AML) protocols High level of accuracy in reviewing transactions and identifying errors Intermediate to advanced knowledge of Excel, including formulas and pivot tables Familiarity with bank compliance processes

Interact with security holders via email and phone to collect documentation to resolve user/account validation flags Diligently evaluate exception materials to resolve user/account validation flags and fraud concerns Prepare and send reports to bank partners for security holders who choose to split payments while completing Clearinghouse Complete daily bank reconciliation reports and identify remedies for exception items Prepare monthly internal account reconciliation reports and complete the fee sweeping process for wire and check fees charged during the previous month Act as the point of contact between internal and external customers and banking partners for questions related to delayed outgoing and incoming funds Work with internal teams to process transfers of interest in a timely manner Take ownership of individual transactions and act as the go-to for questions from security holders and co-workers alike Identify and implement process improvements to enhance the customer experience, reduce operational risk, and improve efficiency Maintain and support a flexible schedule based on the speed of the deal and the needs of the client, which may include evening or weekend hours where needed