Senior UX Researcher

5-10+ years of experience in UX Research, preferably serving deeply technical audiences of enterprise software products Track record delivering impactful research in fast-paced product environments Portfolio showing research that influenced product decisions, including examples with tight timelines or ambiguous starting points Experience with highly technical user populations Effective communication skills—verbal, written, visual—tailored to audience needs Comfortable leveraging AI tools for research efficiency Experience with formal and lightweight methods, with judgment about when each is appropriate Enterprise software experience Knows when 70% confidence is enough to move forward Self-directed—identifies research opportunities and drives initiatives Focuses on producing insights that inform decisions, not just research artifacts Extracts meaningful insights from technical users and translates them for designers and product teams Builds relationships across teams and communicates effectively at varying technical depths Has deep methodological expertise with strong judgment about which approach fits the constraint

Identify and scope research initiatives Execute lean research at the pace of product development Work with technical user populations to extract insights they struggle to articulate Translate findings into actionable insights tailored to audience and timeline Build research credibility by consistently delivering insights that change outcomes Use methods that get to useful insights efficiently Develop metrics that track usability improvements and demonstrate research impact