Danish Speaking Customer Service Agent For Booking.com - Work In Greece

Fluency in Danish (written and spoken). Proficiency in English is preferred. Experience in customer service, preferably within the travel or hospitality industry. Strong communication skills and a customer-focused attitude. Ability to handle difficult situations and provide effective resolutions. Familiarity with CRM systems and general computer literacy. Self-motivated with the ability to work independently in a remote environment. A passion for travel and providing outstanding customer service.

Engage with Danish-speaking customers via phone, email, and chat regarding bookings, cancellations, and travel arrangements. Provide information about accommodations, locations, and Booking.com services. Resolve customer complaints and troubleshoot issues. Document customer interactions in the CRM system. Collaborate with team members to improve customer experience and service delivery. Stay updated on promotions, policies, and new features.