Assist with Account Management of active accounts Build strong relationships with clients, partners, and teammates Help ensure overall success for clients and iT1 Provide overall excellent customer service Support the sales team by completing the order process Invoicing of customers Providing shipment tracking information Responsible for pricing, sourcing, quoting, and deal registrations Work with the Accounting department in supporting accounts payable and receivable processes Work with customers and manufacturers to facilitate return requests Produce and distribute internal and external reports