Technical Account Manager - LATAM (Remote)

Bachelor’s degree in Engineering or Computer Science. +7 years of experience in similar positions. Experience in working and understanding APIs. Fluent in written and spoken English. Knowledge of SQL required. Experience in delivering client-focused solutions based on customer needs. Excellent interpersonal and communication skills. Excellent analytical, technical, problem-solving and project management skills. Exceptional organizational skills.

Provide top-quality technical service during customer onboarding and operations. Acquire excellent product and technical knowledge to ensure quality. Help maximize company revenue. Expand current customer relationships by developing new products and operations. Analyze prospect business and technical requirements to develop solutions. Work with Product and Engineering teams to customize products for customers. Manage customer expectations and lead to customer satisfaction. Build and maintain strong customer relationships as the technical owner. Monitor product integration progress to ensure success.