Baseball Data Support Coordinator (Seasonal)

Posted 25 days agoViewed

United States, CanadaTemporaryBaseball Data

Company:Major League Baseball

Location:United States, Canada

Languages:English

Seniority level:Entry, 1+ years

Experience:1+ years

Skills:

SQLAttention to detailCritical thinkingTroubleshootingData managementCustomer support

Requirements:

Experience communicating professionally in a customer support role with technical and non-technical users 1+ years of experience with data and/or technology related to baseball Critical thinking skills and the ability to apply learnings to unique situations Flexibility to work scheduled night, weekend, and holiday support shifts Experience with SQL or similar database querying experience preferred Some knowledge of cutting-edge tracking technology, including optical and radar systems is preferred A love of baseball

Responsibilities:

Support MLB Club questions/needs and internal baseball technology incident response during night/weekend shifts Investigate data quality issues proactively and responsively Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership Monitor Major League and Minor League games, dashboards, and internal channels for data and technology issues Query the database to solve problems and answer questions Collaborate with Statcast engineering, product, data science, and content teams to ensure accuracy