Tax Expert - Seasonal

Active EA or CPA credential and a valid PTIN 5+ years of paid individual tax prep experience, including at least 30 returns prepared in each of the past two tax seasons with a strong preference for remote work environments Deep knowledge and proven experience in preparing moderate to high-complexity returns, including multi-state, self-employment, rental, and investment income Experience using professional tax software Comfortable navigating multiple systems and tools Strong written and verbal communication skills Experience working in a virtual environment with tax clients

Prepare tax returns and deliver personalized video consultations Own the end-to-end client experience Meet high standards for customer care, service quality, and operational efficiency Solve complex filing situations Collaborate with peers and leadership to improve workflows Be the voice of the customer