Associate Director of Insurance Operations

Bachelor's degree in Business Administration, Healthcare Administration, or related field (Master's preferred). 10+ years of progressive experience in provider insurance credentialing. At least 5 years in senior leadership roles within a large, multi-state healthcare organization. Deep understanding of payer enrollment, credentialing standards, and regulatory requirements. Proven success building and scaling credentialing teams and systems. Strong data-driven mindset with experience implementing process improvements and automation. Exceptional leadership, communication, and stakeholder management skills. Experience in behavioral health or other high-volume outpatient settings. Familiarity with credentialing software platforms and data integration systems.

Lead and scale provider credentialing operations. Oversee end-to-end provider credentialing, enrollment, and recredentialing. Ensure accuracy, compliance, and efficiency at scale. Develop and mentor a high-performing credentialing team. Collaborate cross-functionally with internal teams. Serve as the organizational escalation point with payers and CVOs.