Previous experience in Customer Support or FinCrime role is valued, but not required Ability to multitask and prioritize in a fast-paced environment Excellent communication skills, written and verbal. Fluency in English, spoken and written. Familiarity with fintech and cryptocurrency concepts and trends is a plus Ability to work both independently and collaboratively in a team-oriented environment Comfortable working in rotational 8h shifts, 5 days a week, 24/7/365