4–6 years of experience in System Operations / Systems Administration Proven experience with Windows Server environments and Microsoft infrastructure services Hands-on experience with Microsoft Entra ID (Azure AD) – Intermediate level Experience managing or supporting XDR platforms (e.g., Microsoft Defender, SentinelOne, CrowdStrike) Hands-on involvement in data center/server migrations Familiarity with KnowBe4, Microsoft Attack Simulator or similar security awareness platforms Understanding of on-prem security, endpoint protection, and patch management Solid experience with backup solutions (e.g., Veeam, Unitrends) and disaster recovery planning Knowledge of SOX compliance as it relates to IT operations and controls Strong scripting skills with PowerShell, Graph API, or Bash Excellent documentation and troubleshooting skills Highly organized, detail-oriented, and self-motivated