Senior Product Engagement Manager, Clarity

4-6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives Background working with SaaS, eCommerce, AI, or fast-moving startup environments Demonstrated ability to operate effectively in ambiguous, evolving product landscapes Experience collaborating with Product and Engineering teams to translate customer insights into clear requirements Strong analytical skills with the ability to interpret usage data, identify patterns, and derive actionable insights Comfortable leading customer-facing engagements across both new and existing accounts

Define and manage the Clarity trial program end-to-end Run experimentation programs (A/B tests, hypothesis-driven trials) Analyze customer behavior, usage patterns, and performance data Act as a product owner for trial-related workflows Identify friction points and coordinate cross-functional solutions Build strong relationships with customer stakeholders Provide Sales with early value stories and proof points Contribute to building scalable playbooks and onboarding materials Establish trial metrics and success criteria