Practice Engineer - AMER

Proficiency in Python, JavaScript/TypeScript, or Ruby. Experience building web applications using Vue.js, React, or similar. Familiarity with REST APIs, GraphQL, and common integration patterns. Experience working with Git, GitLab CI/CD, and modern DevOps practices. Understanding of database technologies (MongoDB, PostgreSQL, or similar). Comfort working with cloud platforms (GCP or AWS) and containerization tools like Docker. Knowledge of the software development life cycle, DevOps, and DevSecOps practices.

Build and maintain journey-enabling platforms, assessment tools, dashboards, and portals. Design and develop custom applications using modern web technologies. Create and enhance integrations between CX Engineering tools and enterprise platforms. Implement automation to reduce manual effort in service delivery. Create delivery kits, technical artifacts, and documentation. Collaborate with stakeholders to translate service requirements into technical solutions.