New Energy Coordinator - Work From Home / Dayshift
Company:Twoconnect
Location:Metro Manila, Philippines, PHT
Languages:English
Seniority level:Junior, 3 years
Experience:3 years
Skills:
Microsoft OfficeCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingData entryCRM
Requirements:
High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. Minimum 3 years of experience in a scheduling, administrative, or customer service role. Exceptional verbal and written communication abilities. Strong organizational skills and ability to manage multiple tasks. Keen attention to detail. Comfortable using digital scheduling tools and office software. Familiarity with the energy management industry is a plus.
Responsibilities:
Answer and direct incoming calls professionally. Provide detailed information to clients and address inquiries. Coordinate and manage appointment schedules. Optimize scheduling efficiency for productivity and client satisfaction. Conduct outbound calls for appointment confirmations and follow-ups. Maintain accurate records of scheduled appointments and communications. Assist in preparing and distributing schedules and documents. Perform other administrative duties such as data entry and filing.
