VEU Compliance Manager | Remote | Day Shift

Proven experience working within the Victorian Energy Upgrades (VEU) Scheme Strong hands-on knowledge of VEU compliance for air conditioning, hot water systems, and lighting activities Experience checking COES documentation, serial number verification, and installation quality control Familiarity with ESC processes, RFI responses, audits, and regulatory requirements Meticulous attention to detail with systematic checking and documentation habits Clear, professional written communication suitable for regulator correspondence Calm under pressure with ability to manage high job volumes without compromising quality Fast and reliable internet connection Own laptop or desktop suitable for the role Quiet working environment Good quality microphone or headset

Check 100% of completed installations within 24 hours, verifying serial numbers, COES documents, photographs, and installation quality Review and approve all certificates before submission to ensure audit compliance Prepare and submit ESC RFI responses accurately and within required deadlines Monitor installer compliance performance and provide VEU guidance and training Maintain accurate data entry across VEU systems and internal compliance tracking Coordinate with scheduling and operations teams on daily job flow Produce weekly compliance and operations reports covering job status, RFIs, installer performance, and risk flags