Senior Site Reliability Engineer

5+ years in SRE, DevOps, or equivalent role operating production services at scale. Strong Kubernetes experience in production environments. Cloud infrastructure expertise, preferably AWS (EKS, RDS, S3, EC2). Proficiency with observability tools (Prometheus, Grafana) and Infrastructure as Code (Terraform). Track record of incident management and response. Knowledge of SRE best practices (SLAs, SLOs). Scripting proficiency (Python, Bash) for automation. Experience with 24/7 on-call rotations. Strong written and verbal English communication.

Operate and maintain all Develocity instances and supporting services. Participate in a follow-the-sun on-call rotation, owning incident response and troubleshooting issues across the stack. Drive automation across application deployment, upgrades, monitoring, self-healing, and recovery. Build and maintain observability for all managed services (logging, metrics, tracing, and alerting). Work with engineering teams to build reliability into features from the start. Run incident response and retrospectives, and make sure we learn from them. Own disaster recovery, backups, and business continuity. Communicate with customers during incidents and maintenance windows. Optimize performance, resource usage, and costs. Help evolve our SaaS operations as we grow.