Help Desk Dispatcher
Company:Freelance Latin America
Location:Venezuela, Bolivarian Republic of, EST
Languages:English
Skills:
JiraData entry
Requirements:
Verbal and written communication skills Customer service and multitasking abilities Familiarity with tech terms and ticketing systems Attention to detail and data entry skills
Responsibilities:
Receive, log, and categorize incoming service requests Assign tickets and monitor their resolution Escalate urgent issues when needed Liaise between clients and technicians
