Scheduler (in-home Aged Care)
Company:Sharesource
Location:Philippines
Languages:English
Seniority level:Junior, 1+ year
Experience:1+ year
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsMultitaskingComputer skillsInterpersonal skillsTeamworkFluency in EnglishClient relationship managementStrong communication skills
Requirements:
At least 1 year of professional experience as a scheduler or rostering officer in community aged care, NDIS or related industry handling AU clients Good exposure using scheduling system preferably VisualCare Strong commitment to providing excellence in customer service Exemplary interpersonal skills to communicate with a wide range of audiences Team player dedicated to fostering a proactive and supportive workplace culture Willingness to work flexible hours (Monday to Friday: 6:30am – 3:30pm with flexibility up to 2hrs either side)
Responsibilities:
Schedule support services for Community Aged Care, NDIS, and Private clients Roster field team members to meet service delivery requirements Ensure staff are rostered in accordance with their conditions of employment and the SCHADS Award Speak Fluent English to communicate effectively with clients and staff Read and interpret Support Plans to tailor services to client needs Maintain sound administrative and computer skills to manage scheduling and rostering systems
