Internal IT Team Lead

5-8+ years hands-on experience in Microsoft 365 / Azure AD / SharePoint / Intune administration Demonstrated ability to create structure and process in fast-moving or high-growth environments Strong troubleshooting and problem-solving orientation Familiarity with security frameworks, MFA enforcement, device management, and identity governance Experience improving back-office workflows across business systems is a plus Comfortable working cross-functionally with leaders and non-technical stakeholders

Develop and manage strategic internal IT roadmap Own, administer, and optimize Microsoft 365 / Entra ID / SharePoint / Intune environments Manage service desk experience, ticketing workflows, and escalation practices Lead onboarding/offboarding processes Oversee vendor and SaaS application management Partner with finance, HR, and operations on back-office enablement and automation Guide security initiatives Drive cross-functional improvements Mentor and provide direction to team members Support client-facing diligence or cyber assessments