Senior Engineer, Defect Management & DevOps

6–10+ years of experience in DevOps, SRE, QA Engineering, or Cloud Operations. Expert-level knowledge of AWS services. GCP exposure is a plus. Strong hands-on experience with CI/CD tools: Jenkins, GitLab CI, AWS CodePipeline. Experience with automation frameworks like Terraform, CloudFormation, or CDK. Proficiency with Docker, Kubernetes, container orchestration, and microservices architectures. Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, Dynatrace, or CloudWatch. Deep understanding of SDLC, ITIL, and change management processes. Advanced problem-solving, analytical, and troubleshooting skills. Ability to influence cross-functional teams. Strong communication, leadership, and mentoring capabilities. Experience presenting to both technical and non-technical stakeholders.

Lead defect management and DevOps initiatives. Collaborate with engineering, QA, SRE, and product teams. Optimize automation, observability, and operational processes. Drive continuous improvement in CI/CD pipelines, cloud operations, and defect lifecycle management. Mentor junior engineers. Define best practices and provide guidance on complex technical issues. Ensure scalable, resilient, and efficient systems. Act as SME for defect management processes, governance, and reporting. Own the full defect lifecycle (logging, triage, RCA, corrective actions, closure). Build, enhance, and maintain CI/CD pipelines using AWS, GCP, and Git-based workflows. Implement best practices like blue/green and rolling updates. Design, implement, and optimize cloud-native solutions, containerized workloads, and orchestration platforms (Kubernetes, EKS, ECS). Develop dashboards, monitoring frameworks, and operational workflows. Lead RCA investigations and CAPA initiatives.