Head of EMEA Supply Chain & Global Logistics Program Manager

7–12+ years in global logistics, operations, or supply chain (consumer electronics preferred) Non-US logistics / warehousing management experience D2C fulfilment experience Strong hands-on experience managing 3PLs, freight forwarders, and brokers Knowledge of customs and trade compliance Strong problem-solving skills Strong vendor-management skills Strong project management skills Strong communication skills

Serve as the regional supply chain lead for Distributor & Retail Manage demand planning, retailer/distributor forecasts, and PO execution Own S&OP alignment for the region Source, select, and manage 3PL partners in EMEA Ensure inventory accuracy, SLA performance, and optimized warehouse processes Oversee regional distribution strategy Manage all inbound/outbound freight and logistics providers Own import/export compliance, customs documentation, HTS classification, duties/tariffs, and valuation rules Optimize landed cost Build and run end-to-end returns, warranty, and refurbishment operations Improve customer experience by reducing turnaround time and simplifying returns Manage repair/refurbishment partners and optimize total cost of service Align inbound logistics with supply planning and 3PL capacity needs Define, collect, and monitor logistics KPIs Lead cross-functional readiness for new product launches and market entries Drive continuous improvement and cost-reduction initiatives