Clinical Informatics Specialist

Bachelor's degree required. Clinical license or certification (e.g., RN, BSN, RRT, CMA, or equivalent) strongly preferred. 4+ years of experience in clinical informatics, health IT, or a hybrid of clinical practice and EMR configuration/training. Demonstrated expertise configuring and managing EHR systems; experience with Canvas or similar telehealth platforms is highly desirable. Strong understanding of clinical coding (ICD-10, CPT, and E/M leveling). Proficiency in data visualization tools such as Tableau or Power BI; familiarity with SQL or data querying is a plus. Proven success developing and leading training programs for clinicians and adult learners. Excellent communication, analytical, and problem-solving skills. Empathetic understanding of patient care delivery and clinical workflow challenges in a telehealth environment.

Serve as SME for clinical functionality of EHR systems. Configure and maintain clinical content in EHR (templates, order sets, etc.). Identify and resolve workflow inefficiencies and usability challenges. Design and build specialized documentation templates for complex conditions. Develop and deliver training programs for EHR use and documentation. Educate clinicians on documentation requirements for coding and billing. Provide at-the-elbow support for clinical system issues. Define and validate clinical data requirements with Data and Analytics teams. Collaborate on designing and validating performance dashboards. Support internal and external compliance audits. Act as clinical liaison to Product and Technology teams. Lead user acceptance testing (UAT) for system updates. Contribute to product roadmap discussions from a clinician perspective.