Systems Engineer II

3+ years of experience in Systems Engineering, IT Infrastructure, or Endpoint Management Hands-on experience with tools like Jamf, Intune, or Google Workspace Strong knowledge of operating system updates, patching, and security principles Proficiency in PowerShell (Bash or Ruby a plus) Experience managing endpoints from vendors such as Apple and Lenovo In-depth experience with Linux, Mac, and Windows administration Familiarity with automation platforms (e.g., Jenkins) and scripting for configuration management Working knowledge of Microsoft Active Directory, Group Policy, IIS, and File Services Understanding of modern authentication and identity tools (Okta preferred) Excellent problem-solving and analytical skills Strong communication, collaboration, and time management abilities Awareness of data privacy and compliance best practices

Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS Automate installation, configuration, and maintenance of operating environments Manage software updates and system patching Monitor system performance, troubleshoot issues, and respond to incidents Maintain security and compliance across all endpoint environments Participate in an on-call rotation Document procedures, incidents, and lessons learned Collaborate cross-functionally to resolve technical problems and improve processes Provide training and technical support to users and team members