Deal Desk Analyst - Canada

Experience supporting quoting, pricing, opportunity booking, subscription management, and bookings within Deal Desk, billing operations, sales operations, revenue operations, or similar quote-to-cash functions. Strong CPQ skills and technical acumen, ideally including experience with Zuora or similar configure-price-quote tools. Practical Salesforce (SFDC) experience, including creating and reviewing quotes, managing opportunities, and troubleshooting data or process issues. Ability to interpret and work with commercial contracts, including understanding key legal and commercial terms. High attention to detail with a focus on accuracy in quotes, order forms, and bookings. Strong problem-solving and troubleshooting skills, with the initiative to act as a self-starter. Familiarity with revenue recognition concepts as they relate to contract structures. Self-starter, with clear, concise communication skills and the ability to advise and build trust with sales teams.

Act as the first-line trusted advisor for Sales on deal structure, quoting, and order form creation. Own the quote review process, validating Salesforce opportunities, quotes, and order forms. Review all sales-assisted contracts for accuracy and intent, confirming commercial terms. Partner closely with Sales to interpret deal intent and troubleshoot quoting issues. Support the end-to-end Quote to Cash process by collaborating with cross-functional partners. Analyze deal and quoting data to spot recurring issues or patterns and recommend improvements. Manually validate and replicate quote and pricing calculations in spreadsheets. Participate in sales region forecast calls, quarterly business reviews, and end-of-quarter standups.