Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent 5+ years of experience with Dynamics 365 Solution Delivery (CE/Sales/Project Operations) Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization Experience implementing end-to-end Microsoft Dynamics 365 CE/Sales/Project Operations projects 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps High level understanding of Power BI – data modeling, report/KPI creation, and deployment Experience with automating business processes and customer connectors with Microsoft Power Automate Experience with process mapping and data modeling for Dual-Write crossovers Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.) Proven track record in adaptability, teamwork, problem solving, results orientation Must be able to independently handle complex problems