Technical Account Manager (Partner Integrations) with BI (MySQL & Tableau/Looker)

5+ years in a TAM/Partner Engineer/Solutions Engineer role for an API-driven product. Proficiency in account management, and client facing communication. Strong MySQL proficiency (complex joins, aggregations, query tuning, data validation). Hands-on with REST/JSON, API auth, webhooks, retries, idempotency, versioning, and pagination. Pro at debugging with Postman/cURL and reading logs. Tableau experience (calcs, parameters, LODs, actions, publishing/permissions). Ability to work effectively across departments. Strong attention to detail and ability to work independently. Fluency in spoken and written English. Exceptional problem solving skills and project management ability.

Lead end-to-end onboarding (discovery, solution design, mapping, UAT, go-live, hypercare). Act as Project Expedition’s API subject matter expert (REST/JSON, auth, pagination, rate limits, idempotency, webhooks, versioning). Support and debug integrations. Drive adoption & growth and contribute to joint roadmaps. Build Tableau dashboards and develop data sources. Write efficient MySQL queries to power analyses and Tableau extracts. Light warehouse work as needed. Basic governance (permissions, RLS coordination, documentation).