Senior Site Reliability Engineer

5-8 years in an SRE or similar role. Experience architecting, maintaining, and supporting systems with containerized applications, ideally k8s. Experience with air-gapped environments is a plus. Understanding of the challenges of supporting customer-managed infrastructure. Experience with troubleshooting deployment issues, creating clear documentation, and designing robust escalation paths is valuable. Comfortable learning new technologies. Customer obsessed. Willing to go deep into unfamiliar stacks to find root causes for errors, performance issues, and bugs.

Change how customers provision and operate the self-hosted product offering and its supporting services/infrastructure. Identify and fix availability risks and monitoring gaps to ensure service health. Enable software engineers to build new product features across cloud and self-hosted environments. Use the Tines product extensively to automate infrastructure maintenance and build DevOps tooling. Identify areas for improvement in the containerized architecture and deployment strategies. Mentor other engineers in container orchestration and Kubernetes best practices. Act as a subject matter expert for critical self-hosted customer issues.