Sr. Revenue Operations Business Analyst

Bachelor’s degree + in related field 5+ years of Revenue or Sales Operations (or related discipline) 3+ years of Salesforce Platform experience (hands-on configuration, Sales Cloud, Service Cloud, Salesforce Reports & Dashboards, certifications required) Strong leadership skills Proven ability to facilitate cross-functionally Proven project management, organization, and communication skills Strong knowledge of Scrum / Agile methodologies Experience using Jira or similar tools Demonstrated business process innovation and continuous improvement mindset Strong analytical and problem solving skills

Facilitate meetings to understand business pain points and document decisions. Partner with business process experts to write requirements and create process flows. Conduct gap analysis for system automation and process improvements. Lead system-related projects for Sales Enablement technology. Organize and facilitate Scrum meetings. Partner with stakeholders to improve user experience and reduce costs. Provide functional, technical, and system design documentation. Facilitate testing of new Salesforce functionality. Utilize agile techniques for requirement delivery. Audit data for integrity issues and process improvement opportunities. Develop reports and dashboards for key business metrics. Assist with user story creation/prioritization and backlog grooming. Ensure cross-functional coordination and recommend best practice improvements.