Lead and mentor the DevOps Tools Support team. Manage workload distribution, priorities, and escalations. Own, optimize, and maintain the toolchain: Jenkins, Git, Jira, Confluence, SonarQube, Artifactory. Ensure reliability, performance, and compliance of the DevOps stack. Collaborate with security and compliance teams. Onboard new teams into the DevOps ecosystem. Promote CI/CD and DevOps standards. Act as a liaison between technical and non-technical stakeholders. Identify opportunities for automation, standardization, and tool integration. Contribute to the strategic roadmap of the DevOps platform. Evangelize modern DevOps practices: Infrastructure as Code, containerization, observability.