Support Software Engineer - Business Systems (Billing & Invoicing)
Company:DoiT
Location:UK, Ireland, Estonia, Netherlands, Sweden, Israel, Eastern Europe, Portugal
Languages:English
Seniority level:Middle, 3+ years in high-level technical support, 1+ years software development
Experience:3+ years in high-level technical support, 1+ years software development
Skills:
Backend DevelopmentPythonSoftware DevelopmentSQLGoNosqlSoftware EngineeringDebuggingTroubleshooting
Requirements:
- 3+ years in a high-level technical support role focusing on customer billing, invoicing, or financial systems
- Proven, advanced troubleshooting skills
- 1+ years of software development experience
- Solid understanding of programming languages (ideally Go and Python)
- Solid understanding of databases (SQL and NoSQL)
- Excellent communication skills in English
Responsibilities:
- Improve system observability
- Automate manual processes
- Collaborate with business stakeholders
- Review code and mentor junior engineers
- Improve the health of the codebase
- Provide feedback and technical guidance
