Staff Software Engineer (L4)

7+ years of experience writing production-grade backend code in a modern programming language (e.g., Golang, Python, Java, Scala, or similar). Strong fundamentals and experience in building fault tolerant distributed systems, event-driven architectures, and database design. Experience working with AWS cloud-based infrastructure. Well-versed in designing and building high-scale, low-latency APIs. Solid grasp of Linux systems and networking concepts. Strong debugging and troubleshooting skills for complex distributed applications. Experience shipping services (products) following the CI/CD development paradigm. Effective communication skills and ability to collaborate in a fast-paced team environment. Comfortable with ambiguity and problem-solving in a rapidly growing company.

Design, develop, and maintain backend services that power Twilio Segment’s high scale data platform. Build scalable and high-performance APIs and data pipelines to support customer data orchestration. Improve the reliability, scalability, and efficiency of Segment’s backend systems. Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions. Drive best practices in software engineering, including code reviews, testing, and deployment processes. Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services. Contribute to architectural discussions and technical roadmaps.